Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.

We’re currently hiring Catering Servers to support our growing private events program at Tap Room Rockville Centre. If you love hospitality, thrive in fast-paced settings, and enjoy creating memorable guest experiences—this is your moment.

Who you are
You’re upbeat, detail-oriented, and ready to bring the energy. You work well with a team, take pride in service, and understand the flow of private events. You’re flexible and know that catering doesn’t follow a set schedule—most shifts will be evenings, weekends, and holidays depending on when events are booked.

What you'll do

Provide warm, professional service throughout private events
Assist with event setup and breakdown
Serve food and beverages according to the Banquet Event Order (BEO)
Follow direction from the Catering Captain and leadership team
Keep the space clean, organized, and guest-ready
Help ensure every guest has an exceptional Tap Room experience
Servers are expected to have full knowledge of our menu, liquor/beer, specials, promotions, and events.
Adheres to state, federal, and corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Ask for ID anytime serving alcohol to guests. There are no exceptions to this law and policy.
Complete all opening and closing tasks pertinent to the serving position, as well as running side-work.
Know the full layout of the restaurant, including but not limited to, table numbers and storage areas.
Adhere to the policies and procedures of Tap Room.
Assist fellow team members in the performance of their responsibilities. We want team players only!
All Tap Room employees must come to work in proper uniform, neat and clean, with a positive attitude, and ready to work on time.
Ensure the ability to properly read state-issued identification.
Act with integrity and honesty, and alert management to all issues that may arise with a guest.

What We’ll Need From You

At least 1-2 years of experience in a similar role
Effective communication and interpersonal skills with a proven ability to build positive relationships.
Availability – Ability to work nights, weekends, and holidays as needed.
Physical Requirements – Ability to lift up to 50 lbs and remain on your feet for extended periods.
Must be of legal age to serve alcoholic beverages.
Effective communication and interpersonal skills with a proven ability to build positive relationships.
Mindset – A genuine love for hospitality and leadership—this isn’t just a job; it’s a passion.

Why Tap Room?
We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.

Career Growth & Development – We promote from within and provide real opportunities for advancement.
Competitive Salary & Bonus Structure – We reward high performance and leadership.
Work with Passionate People – Join a team that cares deeply about hospitality and loves what they do.
Be Part of Something Bigger – Help build the future of Tap Room and leave your mark on the hospitality industry.

Upstream Restaurant Group Inc an equal opportunity employer.
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Disclaimer:
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

We’re Always Accepting Applications
At Tap Room, we’re always looking for great people to join our team! All positions you see posted here are open for applications year-round. Even if we’re not actively hiring for a specific role, we encourage you to apply anytime.

Please note: Submitting an application means your information will be added to our applicant tracking system. While you may not hear from a hiring manager right away, we review all submissions and will be in touch if we’d like to invite you for an interview.

Tap Room began in 2011 with two bartenders—James Bonanno and David Johnson—who shared a vision: to build more than just a bar, but a place where great food, craft beer, and genuine hospitality brought people together. What started as a single neighborhood spot in Patchogue has grown into a fast-growing hospitality group with multiple locations across Long Island, known for its welcoming vibe, strong team culture, and consistent guest experience.

Our mission is simple: To be your local gathering place for real food and craft beer—to meet friends and make new ones.

At the core of everything we do are the values that define Tap Room and shape how we treat our guests, support one another, and grow our teams:

Quality – In all that we do.

Hospitality – Delivering experience.

Pride – Care about what you do and be proud of your actions.

Teamwork – Being there for each other to achieve our goals.

Say Yes – Decision-making to be accommodating to everyone in our business.

We're proud to attract hospitality-driven talent, from those building long-term careers in the industry to those who simply love the work and want to earn extra income doing what they enjoy.

Join the TapFam!

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Have you previously worked for Upstream Hospitality Group (Tap Room, Bango Bowls, Surf Shack, Boat Yard, or Salt Shack)?*

If you have worked at any of the Upstream Hospitality locations , please share which location and when?

How many years of serving experience do you have?*

What strategies do you employ when needing to manage a full section and your running side work? How do you prioritize which tasks to do when?*

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When it comes to picking up additional shifts, what best describes you?*

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Your table’s appetizer is running late, and you are concerned it will arrive after the entrees. What do you do to fix the situation?*

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What would you do specifically if a patron you are serving, who is already intoxicated, asked you for another alcoholic beverage?*

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Which of the following hurdles would stress you out the most during a serving shift?*

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BENEFITS

* Plum Benefits - Plum Benefits is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers, and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels, and much more. Plum Benefits is a unique benefit offered exclusively to companies and their employees.

* Food and Beverage Discounts

* Catering Discounts

* Employee Appreciation Parties (Holiday, End of the Summer)

* Employee outings (brewery tours, Six Flags, baseball games, and more!)

* Discounted Branded Merchandise

* Closed on Major Holidays (Thanksgiving, Christmas Day, Easter, 4th of July)

* 401K with discretionary match (for salaried positions)

* Sales Incentives

Catering & Event Server

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