Host
- Being the first impression guests get of Tap Room!
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of tables
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to their server
- Manage the flow of guests in dining and bar areas, providing accurate wait times to incoming guests if appropriate
- Answering the phone and fielding all calls accordingly
- Take all to-go orders and execute all delivery orders accordingly
- Keep the host stand neat, tidy, and presentable for guests.
- Previous restaurant hosting or serving experience preferred
- Must have an outgoing and friendly personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bartenders Managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to lift 10-30 lbs.
- Must be able to stand on your feet for up to 12 hrs.
Upstream Hospitality Group is an ever-growing hospitality group that has a wide variety of tastes with a common theme holding them all together: creativity, progression, and originality. When going against the current (upstream), you set yourself apart from the rest, and that is what we strive to do in the most positive way.
Forming in 2019, the Upstream Hospitality Group parent company was created to join its businesses under one umbrella to create not just a group but a large integrated family. Upstream Hospitality Group comprises thirteen locations across many brands, including Tap Room, Bango Bowls, Salt Shack, OVerlook, The Boat Yard, and Surf Shack. All reside in the state of NY, with most on Long Island. It is not uncommon to see our employees working at more than one of our many locations, giving our loyal customer base familiar faces to look forward to seeing all year round.
Upstream Hospitality Group includes something for everyone, whether you want to go to Tap Room to watch the big game or escape to the beach at Boat Yard to feel like you are on a tropical vacation. On the go and want a quick cold brew or açai bowl? Bango Bowls is the way to go!
Whether it be a new location or a new concept, one thing for sure is that there will always be something new to look forward.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
In 2011 Tap Room founders James Bonanno and David Johnson were both bartenders at a seasonal tiki bar. Between packed Long Island summer shifts, they would pass the time discussing their potential futures, which of course included what types of restaurants and bars they would eventually own. Those early conversations quickly became a little more serious when they learned of a potential available space on Main Street in Patchogue. They were determined to take the first step in making those dreams a reality.
They knew that they would need a little more than just personality to get started and after quickly learning that banks won’t lend to two broke friends in their mid-20s, they were able to piece together the initial capital from supportive friends and family. During the next several years, they worked … and worked… and worked to repay the people that believed in them before there was any reason to.
Hospitality is a hard idea to define precisely, but you notice when it’s there and you particularly notice when it’s not. From day one David and James sought to take the warmth and personality that you can feel at a traditional local pub, and combine it with elevated pub fare that would stand on its own. NO FROZEN APPS! With the Craft Beer boom just beginning, pairing their food with brand new and exciting beer options was a natural fit. To this day every Tap Room frequently rotates their draft menu, incorporating both national and local craft brewers. Discovering new beers, bringing back old favorites, and encouraging adventurous customers to order beer flights instead of just pints, and allowing them to fully explore everything the Craft Beer menu has to offer is what Tap Room is all about.
Whether it is unwinding after work, a birthday party, meeting up with a friend or a full-on celebration, James and David want everyone to feel welcome and appreciated. As the Tap Room grows their goal is to hold on to that spirit of hospitality and to share it with new and unique communities.
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* Plum Benefits - Plum Benefits is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers, and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels, and much more. Plum Benefits is a unique benefit offered exclusively to companies and their employees.
* Food and Beverage Discounts
* Catering Discounts
* Employee Appreciation Parties (Holiday, End of the Summer)
* Employee outings (brewery tours, Six Flags, baseball games, and more!)
* Discounted Branded Merchandise
* Closed on Major Holidays (Thanksgiving, Christmas Day, Easter, 4th of July)
* 401K with discretionary match (for salaried positions)
* Sales Incentives