Job Summary: The Assistant General Manager (AGM) is responsible for overseeing the restaurant and ensuring that it is set up for success every day. S/he is an integral part of the management team and provide support for the General Manager and all team members. They are aware of cost, waste, and productivity. The AGM represent Upstream Hospitality Group with a sense of pride, professionalism, and enthusiasm.

Duties and Responsibilities

○ Establish and maintain open, collaborative relationships with direct reports and the entire team.

○ Interface with guests regularly to obtain feedback on the quality of the product, service levels and overall satisfaction.

○ Ensure policies are administered fairly and consistently and that each team member’s performance is evaluated and recognized when appropriate.

○ Makes decisions and oversees team performance, removes obstacles to success and ensures adequate resources are available to achieve results.

○ Understands all food and beverage items offered, including ingredients, methods of preparation and proper service; and safeguards quality and consistency of all menu items–food specifications, recipes, plate presentation, and quality.

○ Ensures the delivery of superior service, maximizing guest satisfaction.

○ Effectively assists in conducting inventory for beverages and supplies.

○ Understanding of our catering procedures and proper use of TripleSeat.

○ Coordinates new hire training with the General Manager while ensuring proper use and understanding of The Well.

○ Creates and publishes Front of House scheduling based on the business needs.

○ Follows daily/weekly manager task schedule and completes all necessary tasks on time. These tasks include but are not limited to: posting schedules, inventory, attending weekly manager meetings, and end of day/closing procedures

○ All other duties as assigned.

Qualifications, Education and Experience

○ At least 1 year experience as a restaurant manager.

○ Ability to work holidays, even if their regularly scheduled days do not fall on the holiday.

○ Physical requirements: You must be able to do heavy lifting (up to 50lbs) and remain on your feet for up to 10 hours at a time.

○ Required Certifications: Valid TIPS and Food Handlers.

○ Ability to always handle guests and team members with composure and hospitality.

○ Effective communication and interpersonal skills with a proven ability to build positive relationships.

Disclaimer: This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required. “We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”

Compensation: $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

In 2011 Tap Room founders James Bonanno and David Johnson were both bartenders at a seasonal tiki bar. Between packed Long Island summer shifts, they would pass the time discussing their potential futures, which of course included what types of restaurants and bars they would eventually own. Those early conversations quickly became a little more serious when they learned of a potential available space on Main Street in Patchogue. They were determined to take the first step in making those dreams a reality.

They knew that they would need a little more than just personality to get started and after quickly learning that banks won’t lend to two broke friends in their mid-20s, they were able to piece together the initial capital from supportive friends and family. During the next several years, they worked … and worked… and worked to repay the people that believed in them before there was any reason to.

Hospitality is a hard idea to define precisely, but you notice when it’s there and you particularly notice when it’s not. From day one David and James sought to take the warmth and personality that you can feel at a traditional local pub, and combine it with elevated pub fare that would stand on its own. NO FROZEN APPS! With the Craft Beer boom just beginning, pairing their food with brand new and exciting beer options was a natural fit. To this day every Tap Room frequently rotates their draft menu, incorporating both national and local craft brewers. Discovering new beers, bringing back old favorites, and encouraging adventurous customers to order beer flights instead of just pints, and allowing them to fully explore everything the Craft Beer menu has to offer is what Tap Room is all about.

Whether it is unwinding after work, a birthday party, meeting up with a friend or a full-on celebration, James and David want everyone to feel welcome and appreciated. As the Tap Room grows their goal is to hold on to that spirit of hospitality and to share it with new and unique communities.

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BENEFITS

* Plum Benefits - Plum Benefits is the leading Corporate Entertainment Benefits provider, offering exclusive discounts, special offers, and access to preferred seating and tickets to top attractions, theme parks, shows, sporting events, movie tickets, hotels, and much more. Plum Benefits is a unique benefit offered exclusively to companies and their employees.

* Food and Beverage Discounts

* Catering Discounts

* Employee Appreciation Parties (Holiday, End of the Summer)

* Employee outings (brewery tours, Six Flags, baseball games, and more!)

* Discounted Branded Merchandise

* Closed on Major Holidays (Thanksgiving, Christmas Day, Easter, 4th of July)

* 401K with discretionary match (for salaried positions)

* Sales Incentives